Refund Policy

Last updated: October 5, 2026

Free trial

New Starter-plan accounts include a 7-day free trial. You won’t be charged until the trial ends, and you can cancel any time before then from Settings > Billing to avoid being billed.

14-day money-back guarantee

If you’re not satisfied within the first 14 days of your first payment on a plan, contact us at taminbox@tamcons.com and we’ll issue a full refund of that payment, no questions asked.

Renewals

Subscriptions renew automatically each billing period until cancelled. Cancel any time from Settings > Billing to stop future renewals - cancelling ahead of your next renewal date means you won’t be charged for the next period. Renewal charges after the initial 14-day window are final.

Billing errors

If you’re charged in error - a duplicate charge or the wrong amount - contact us at taminbox@tamcons.com and we’ll correct it.

Third-party and usage-based charges

Charges billed directly by Meta for WhatsApp conversation-based pricing, or by your own connected services (e.g. an AI provider you’ve configured), are outside our platform fee and are not covered by this policy - refund requests for those should go to the respective provider.

How refunds are issued

Approved refunds are returned to the original payment method (PayPal or, where enabled, Paddle) and may take several business days to appear depending on your payment provider.

Contact

Refund requests and questions about this policy can be sent to taminbox@tamcons.com or via our contact form.